Annual report

Period2024-03-01 → 2025-02-28
Filed2025-05-29
StandardIFRS
ConsolidatedYes
Data checks21 of 21 passed
Key figures · 156
MetricValuePeriodScopeSource row
Revenue¥143.6bn2024-03-01 → 2025-02-28Cons.Revenue IFRS
Revenue¥148.7bn2023-03-01 → 2024-02-29Cons.Revenue IFRS
Revenue¥156.1bn2022-03-01 → 2023-02-28dCons.Revenue IFRS (5-year summary)
Revenue¥146.5bn2021-03-01 → 2022-02-28dCons.Revenue IFRS (5-year summary)
Revenue¥135.7bn2020-03-01 → 2021-02-28dCons.Revenue IFRS (5-year summary)
Operating income¥11.6bn2024-03-01 → 2025-02-28Cons.Operating profit loss IFRS
Operating income¥11.5bn2023-03-01 → 2024-02-29Cons.Operating profit loss IFRS
Profit before tax¥11.2bn2024-03-01 → 2025-02-28Cons.Profit loss before tax IFRS
Profit before tax¥11.2bn2023-03-01 → 2024-02-29Cons.Profit loss before tax IFRS
Profit before tax¥14.2bn2022-03-01 → 2023-02-28dCons.Profit loss before tax IFRS (5-year summary)
Profit before tax¥13.5bn2021-03-01 → 2022-02-28dCons.Profit loss before tax IFRS (5-year summary)
Profit before tax¥11.3bn2020-03-01 → 2021-02-28dCons.Profit loss before tax IFRS (5-year summary)
Net income (owners)¥8.0bn2024-03-01 → 2025-02-28Cons.Profit loss attributable to owners of parent IFRS
Net income (owners)¥7.5bn2023-03-01 → 2024-02-29Cons.Profit loss attributable to owners of parent IFRS
Net income (owners)¥9.3bn2022-03-01 → 2023-02-28dCons.Profit loss attributable to owners of parent IFRS (5-year summary)
Net income (owners)¥8.9bn2021-03-01 → 2022-02-28dCons.Profit loss attributable to owners of parent IFRS (5-year summary)
Net income (owners)¥7.3bn2020-03-01 → 2021-02-28dCons.Profit loss attributable to owners of parent IFRS (5-year summary)
Net income¥8.3bn2024-03-01 → 2025-02-28Cons.Profit loss IFRS
Net income¥7.9bn2023-03-01 → 2024-02-29Cons.Profit loss IFRS
Total assets¥174.4bnat 2025-02-28Cons.Assets IFRS
Total assets¥175.5bnat 2024-02-29Cons.Assets IFRS
Total assets¥176.3bnat 2023-02-28dCons.Total assets IFRS (5-year summary)
Total assets¥178.3bnat 2022-02-28dCons.Total assets IFRS (5-year summary)
Total assets¥172.9bnat 2021-02-28dCons.Total assets IFRS (5-year summary)
Total liabilities¥103.6bnat 2025-02-28Cons.Liabilities IFRS
Total liabilities¥107.7bnat 2024-02-29Cons.Liabilities IFRS
Net assets / equity¥70.8bnat 2025-02-28Cons.Equity IFRS
Net assets / equity¥67.7bnat 2024-02-29Cons.Equity IFRS
Net assets / equity¥64.9bnat 2023-02-28dCons.Equity IFRS
Equity (owners)¥70.2bnat 2025-02-28Cons.Equity attributable to owners of parent IFRS
Equity (owners)¥66.7bnat 2024-02-29Cons.Equity attributable to owners of parent IFRS
Equity (owners)¥64.2bnat 2023-02-28dCons.Equity attributable to owners of parent IFRS (5-year summary)
Equity (owners)¥59.0bnat 2022-02-28dCons.Equity attributable to owners of parent IFRS (5-year summary)
Equity (owners)¥53.1bnat 2021-02-28dCons.Equity attributable to owners of parent IFRS (5-year summary)
Cash & equivalents¥7.0bnat 2025-02-28Cons.Cash and cash equivalents IFRS
Cash & equivalents¥7.2bnat 2024-02-29Cons.Cash and cash equivalents IFRS
Cash & equivalents¥7.0bnat 2023-02-28dCons.Cash and cash equivalents IFRS
Cash & equivalents¥6.2bnat 2022-02-28dCons.Cash and cash equivalents IFRS (5-year summary)
Cash & equivalents¥5.5bnat 2021-02-28dCons.Cash and cash equivalents IFRS (5-year summary)
Operating cash flow¥17.4bn2024-03-01 → 2025-02-28Cons.Net cash provided by used in operating activities IFRS
Operating cash flow¥13.6bn2023-03-01 → 2024-02-29Cons.Net cash provided by used in operating activities IFRS
Operating cash flow¥18.2bn2022-03-01 → 2023-02-28dCons.Cash flows from used in operating activities IFRS (5-year summary)
Operating cash flow¥16.3bn2021-03-01 → 2022-02-28dCons.Cash flows from used in operating activities IFRS (5-year summary)
Operating cash flow¥14.9bn2020-03-01 → 2021-02-28dCons.Cash flows from used in operating activities IFRS (5-year summary)
Investing cash flow−¥3.7bn2024-03-01 → 2025-02-28Cons.Net cash provided by used in investing activities IFRS
Investing cash flow−¥3.1bn2023-03-01 → 2024-02-29Cons.Net cash provided by used in investing activities IFRS
Investing cash flow−¥1.8bn2022-03-01 → 2023-02-28dCons.Cash flows from used in investing activities IFRS (5-year summary)
Investing cash flow−¥2.4bn2021-03-01 → 2022-02-28dCons.Cash flows from used in investing activities IFRS (5-year summary)
Investing cash flow−¥3.2bn2020-03-01 → 2021-02-28dCons.Cash flows from used in investing activities IFRS (5-year summary)
Financing cash flow−¥13.9bn2024-03-01 → 2025-02-28Cons.Net cash provided by used in financing activities IFRS
Financing cash flow−¥10.3bn2023-03-01 → 2024-02-29Cons.Net cash provided by used in financing activities IFRS
Financing cash flow−¥15.6bn2022-03-01 → 2023-02-28dCons.Cash flows from used in financing activities IFRS (5-year summary)
Financing cash flow−¥13.2bn2021-03-01 → 2022-02-28dCons.Cash flows from used in financing activities IFRS (5-year summary)
Financing cash flow−¥14.0bn2020-03-01 → 2021-02-28dCons.Cash flows from used in financing activities IFRS (5-year summary)
EPS (basic)¥108.812024-03-01 → 2025-02-28Cons.Basic earnings loss per share IFRS
EPS (basic)¥102.612023-03-01 → 2024-02-29Cons.Basic earnings loss per share IFRS
EPS (basic)¥126.822022-03-01 → 2023-02-28dCons.Basic earnings loss per share IFRS (5-year summary)
EPS (basic)¥121.652021-03-01 → 2022-02-28dCons.Basic earnings loss per share IFRS (5-year summary)
EPS (basic)¥98.642020-03-01 → 2021-02-28dCons.Basic earnings loss per share IFRS (5-year summary)
EPS (diluted)¥108.122024-03-01 → 2025-02-28Cons.Diluted earnings loss per share IFRS
EPS (diluted)¥102.052023-03-01 → 2024-02-29Cons.Diluted earnings loss per share IFRS
EPS (diluted)¥1262022-03-01 → 2023-02-28dCons.Diluted earnings loss per share IFRS (5-year summary)
EPS (diluted)¥120.772021-03-01 → 2022-02-28dCons.Diluted earnings loss per share IFRS (5-year summary)
EPS (diluted)¥97.922020-03-01 → 2021-02-28dCons.Diluted earnings loss per share IFRS (5-year summary)
Net assets per share¥953.69at 2025-02-28Cons.Equity to asset ratio IFRS (5-year summary)
Net assets per share¥907.54at 2024-02-29Cons.Equity to asset ratio IFRS (5-year summary)
Net assets per share¥873.05at 2023-02-28dCons.Equity to asset ratio IFRS (5-year summary)
Net assets per share¥801.91at 2022-02-28dCons.Equity to asset ratio IFRS (5-year summary)
Net assets per share¥722.69at 2021-02-28dCons.Equity to asset ratio IFRS (5-year summary)
Equity ratio40.2%at 2025-02-28Cons.Ratio of owners equity to gross assets IFRS (5-year summary)
Equity ratio38.0%at 2024-02-29Cons.Ratio of owners equity to gross assets IFRS (5-year summary)
Equity ratio36.4%at 2023-02-28dCons.Ratio of owners equity to gross assets IFRS (5-year summary)
Equity ratio33.1%at 2022-02-28dCons.Ratio of owners equity to gross assets IFRS (5-year summary)
Equity ratio30.7%at 2021-02-28dCons.Ratio of owners equity to gross assets IFRS (5-year summary)
ROE11.7%2024-03-01 → 2025-02-28Cons.Rate of return on equity IFRS (5-year summary)
ROE11.5%2023-03-01 → 2024-02-29Cons.Rate of return on equity IFRS (5-year summary)
ROE15.1%2022-03-01 → 2023-02-28dCons.Rate of return on equity IFRS (5-year summary)
ROE16.0%2021-03-01 → 2022-02-28dCons.Rate of return on equity IFRS (5-year summary)
ROE14.2%2020-03-01 → 2021-02-28dCons.Rate of return on equity IFRS (5-year summary)
Employees2,672at 2025-02-28Cons.Number of employees
Employees2,965at 2024-02-29Cons.Number of employees
Employees10,920at 2023-02-28dCons.Number of employees
Employees10,461at 2022-02-28dCons.Number of employees
Employees9,791at 2021-02-28dCons.Number of employees
Revenue¥15.0bn2024-03-01 → 2025-02-28StandaloneOperating revenue1
Revenue¥18.0bn2023-03-01 → 2024-02-29StandaloneOperating revenue1
Revenue¥16.4bn2022-03-01 → 2023-02-28dStandaloneOperating revenue1 (5-year summary)
Revenue¥19.4bn2021-03-01 → 2022-02-28dStandaloneOperating revenue1 (5-year summary)
Revenue¥20.7bn2020-03-01 → 2021-02-28dStandaloneOperating revenue1 (5-year summary)
Operating income¥868m2024-03-01 → 2025-02-28StandaloneOperating income
Operating income¥3.9bn2023-03-01 → 2024-02-29StandaloneOperating income
Ordinary income¥715m2024-03-01 → 2025-02-28StandaloneOrdinary income
Ordinary income¥3.8bn2023-03-01 → 2024-02-29StandaloneOrdinary income
Ordinary income¥2.3bn2022-03-01 → 2023-02-28dStandaloneOrdinary income loss (5-year summary)
Ordinary income¥5.0bn2021-03-01 → 2022-02-28dStandaloneOrdinary income loss (5-year summary)
Ordinary income¥6.6bn2020-03-01 → 2021-02-28dStandaloneOrdinary income loss (5-year summary)
Profit before tax¥587m2024-03-01 → 2025-02-28StandaloneIncome before income taxes
Profit before tax¥3.6bn2023-03-01 → 2024-02-29StandaloneIncome before income taxes
Net income−¥572m2024-03-01 → 2025-02-28StandaloneProfit loss
Net income¥2.1bn2023-03-01 → 2024-02-29StandaloneProfit loss
Net income¥174m2022-03-01 → 2023-02-28dStandaloneNet income loss (5-year summary)
Net income¥2.9bn2021-03-01 → 2022-02-28dStandaloneNet income loss (5-year summary)
Net income¥884m2020-03-01 → 2021-02-28dStandaloneNet income loss (5-year summary)
Total assets¥109.6bnat 2025-02-28StandaloneAssets
Total assets¥115.4bnat 2024-02-29StandaloneAssets
Total assets¥121.1bnat 2023-02-28dStandaloneTotal assets (5-year summary)
Total assets¥126.2bnat 2022-02-28dStandaloneTotal assets (5-year summary)
Total assets¥131.2bnat 2021-02-28dStandaloneTotal assets (5-year summary)
Total liabilities¥62.8bnat 2025-02-28StandaloneLiabilities
Total liabilities¥63.7bnat 2024-02-29StandaloneLiabilities
Net assets / equity¥46.8bnat 2025-02-28StandaloneNet assets
Net assets / equity¥51.7bnat 2024-02-29StandaloneNet assets
Net assets / equity¥54.1bnat 2023-02-28dStandaloneNet assets
Net assets / equity¥58.4bnat 2022-02-28dStandaloneNet assets (5-year summary)
Net assets / equity¥58.7bnat 2021-02-28dStandaloneNet assets (5-year summary)
Cash and deposits¥4.5bnat 2025-02-28StandaloneCash and deposits
Cash and deposits¥5.2bnat 2024-02-29StandaloneCash and deposits
EPS (basic)¥-7.772024-03-01 → 2025-02-28StandaloneBasic earnings loss per share (5-year summary)
EPS (basic)¥28.482023-03-01 → 2024-02-29StandaloneBasic earnings loss per share (5-year summary)
EPS (basic)¥2.362022-03-01 → 2023-02-28dStandaloneBasic earnings loss per share (5-year summary)
EPS (basic)¥40.12021-03-01 → 2022-02-28dStandaloneBasic earnings loss per share (5-year summary)
EPS (basic)¥12.042020-03-01 → 2021-02-28dStandaloneBasic earnings loss per share (5-year summary)
EPS (diluted)¥-7.722024-03-01 → 2025-02-28StandaloneDiluted earnings per share (5-year summary)
EPS (diluted)¥28.322023-03-01 → 2024-02-29StandaloneDiluted earnings per share (5-year summary)
EPS (diluted)¥2.342022-03-01 → 2023-02-28dStandaloneDiluted earnings per share (5-year summary)
EPS (diluted)¥39.812021-03-01 → 2022-02-28dStandaloneDiluted earnings per share (5-year summary)
EPS (diluted)¥11.952020-03-01 → 2021-02-28dStandaloneDiluted earnings per share (5-year summary)
Dividend per share¥602024-03-01 → 2025-02-28StandaloneDividend paid per share (5-year summary)
Dividend per share¥602023-03-01 → 2024-02-29StandaloneDividend paid per share (5-year summary)
Dividend per share¥602022-03-01 → 2023-02-28dStandaloneDividend paid per share (5-year summary)
Dividend per share¥542021-03-01 → 2022-02-28dStandaloneDividend paid per share (5-year summary)
Dividend per share¥422020-03-01 → 2021-02-28dStandaloneDividend paid per share (5-year summary)
Net assets per share¥635.6at 2025-02-28StandaloneNet assets per share (5-year summary)
Net assets per share¥703.05at 2024-02-29StandaloneNet assets per share (5-year summary)
Net assets per share¥735.32at 2023-02-28dStandaloneNet assets per share (5-year summary)
Net assets per share¥792.98at 2022-02-28dStandaloneNet assets per share (5-year summary)
Net assets per share¥798.02at 2021-02-28dStandaloneNet assets per share (5-year summary)
Equity ratio42.7%at 2025-02-28StandaloneEquity to asset ratio (5-year summary)
Equity ratio44.8%at 2024-02-29StandaloneEquity to asset ratio (5-year summary)
Equity ratio44.7%at 2023-02-28dStandaloneEquity to asset ratio (5-year summary)
Equity ratio46.2%at 2022-02-28dStandaloneEquity to asset ratio (5-year summary)
Equity ratio44.7%at 2021-02-28dStandaloneEquity to asset ratio (5-year summary)
ROE4.0%2023-03-01 → 2024-02-29StandaloneRate of return on equity (5-year summary)
ROE0.3%2022-03-01 → 2023-02-28dStandaloneRate of return on equity (5-year summary)
ROE5.0%2021-03-01 → 2022-02-28dStandaloneRate of return on equity (5-year summary)
ROE1.5%2020-03-01 → 2021-02-28dStandaloneRate of return on equity (5-year summary)
Shares issued73,753,310at 2025-02-28StandaloneTotal number of issued shares (5-year summary)
Shares issued73,753,310at 2024-02-29StandaloneTotal number of issued shares (5-year summary)
Shares issued73,715,734at 2023-02-28dStandaloneTotal number of issued shares (5-year summary)
Shares issued73,715,734at 2022-02-28dStandaloneTotal number of issued shares (5-year summary)
Shares issued73,653,107at 2021-02-28dStandaloneTotal number of issued shares (5-year summary)
Employees220at 2025-02-28StandaloneNumber of employees
Employees218at 2024-02-29StandaloneNumber of employees
Employees241at 2023-02-28dStandaloneNumber of employees
Employees235at 2022-02-28dStandaloneNumber of employees
Employees248at 2021-02-28dStandaloneNumber of employees

Periods use the dates stated in the filing. d = earlier-year period dated by calendar; v = that date confirmed by the company's own earlier filing.

Segments · 14
SegmentItemPeriodValue
Operating Segments Not Included In Reportable Segments And Other Revenue Generating Business Activitiesother segmentscapex2024-03-01 → 2025-02-28¥133m
Operating Segments Not Included In Reportable Segments And Other Revenue Generating Business Activitiesother segmentsemployeesat 2025-02-2820 pure
Operating Segments Not Included In Reportable Segments And Other Revenue Generating Business Activitiesother segmentsrevenue2024-03-01 → 2025-02-28¥732m
Operating Segments Not Included In Reportable Segments And Other Revenue Generating Business Activitiesother segmentsrevenue external2024-03-01 → 2025-02-28¥411m
CRM Businessreportable segmentcapex2024-03-01 → 2025-02-28¥1.5bn
CRM Businessreportable segmentemployeesat 2025-02-282432 pure
CRM Businessreportable segmentrevenue2024-03-01 → 2025-02-28¥143.2bn
CRM Businessreportable segmentrevenue external2024-03-01 → 2025-02-28¥143.2bn
Operating Segments Not Included In Reportable Segments And Other Revenue Generating Business Activitiesother segmentscapex2023-03-01 → 2024-02-29¥68m
Operating Segments Not Included In Reportable Segments And Other Revenue Generating Business Activitiesother segmentsrevenue2023-03-01 → 2024-02-29¥933m
Operating Segments Not Included In Reportable Segments And Other Revenue Generating Business Activitiesother segmentsrevenue external2023-03-01 → 2024-02-29¥610m
CRM Businessreportable segmentcapex2023-03-01 → 2024-02-29¥2.0bn
CRM Businessreportable segmentrevenue2023-03-01 → 2024-02-29¥148.1bn
CRM Businessreportable segmentrevenue external2023-03-01 → 2024-02-29¥148.1bn

Segment names come from EDINET member IDs; not yet mapped to a common taxonomy.

All source rows · 1,698
ItemContextValueUnit
Price earnings ratio (5-year summary)CurrentYearDuration_NonConsolidatedMember-
Payout ratio (5-year summary)Prior4YearDuration_NonConsolidatedMember3.488
Payout ratio (5-year summary)Prior3YearDuration_NonConsolidatedMember1.347
Payout ratio (5-year summary)Prior2YearDuration_NonConsolidatedMember25.424
Payout ratio (5-year summary)Prior1YearDuration_NonConsolidatedMember2.107
Payout ratio (5-year summary)CurrentYearDuration_NonConsolidatedMember-
Number of employeesPrior4YearInstant_NonConsolidatedMember248
Number of employeesPrior3YearInstant_NonConsolidatedMember235
Number of employeesPrior2YearInstant_NonConsolidatedMember241
Number of employeesPrior1YearInstant_NonConsolidatedMember218
Number of employeesCurrentYearInstant_NonConsolidatedMember220
Number of temporary employees key financial data of reporting companyPrior1YearInstant_NonConsolidatedMember33
Number of temporary employees key financial data of reporting companyCurrentYearInstant_NonConsolidatedMember31
Average number of temporary workersPrior4YearInstant_NonConsolidatedMember29
Average number of temporary workersPrior3YearInstant_NonConsolidatedMember20
Average number of temporary workersPrior2YearInstant_NonConsolidatedMember19
Average number of temporary workersPrior1YearInstant_NonConsolidatedMember15
Average number of temporary workersCurrentYearInstant_NonConsolidatedMember13
Total shareholder returnPrior4YearInstant_NonConsolidatedMember1.3657
Total shareholder returnPrior3YearInstant_NonConsolidatedMember1.1149
Total shareholder returnPrior2YearInstant_NonConsolidatedMember1.2430
Total shareholder returnPrior1YearInstant_NonConsolidatedMember1.4891
Total shareholder returnCurrentYearInstant_NonConsolidatedMember1.2050
Total return on share price indexPrior4YearInstant_NonConsolidatedMember1.2640
Total return on share price indexPrior3YearInstant_NonConsolidatedMember1.3065
Total return on share price indexPrior2YearInstant_NonConsolidatedMember1.4178
Total return on share price indexPrior1YearInstant_NonConsolidatedMember1.9515
Total return on share price indexCurrentYearInstant_NonConsolidatedMember2.0021
Number of employeesCurrentYearInstant_jpcrp030000-asr_E31896-000CRMBusinessReportableSegmentMember2432
Number of temporary employeesCurrentYearInstant_jpcrp030000-asr_E31896-000CRMBusinessReportableSegmentMember8600
Average number of temporary workersCurrentYearInstant_jpcrp030000-asr_E31896-000CRMBusinessReportableSegmentMember21887
Number of employeesCurrentYearInstant_OperatingSegmentsNotIncludedInReportableSegmentsAndOtherRevenueGeneratingBusinessActivitiesMember20
Number of temporary employeesCurrentYearInstant_OperatingSegmentsNotIncludedInReportableSegmentsAndOtherRevenueGeneratingBusinessActivitiesMember37
Average number of temporary workersCurrentYearInstant_OperatingSegmentsNotIncludedInReportableSegmentsAndOtherRevenueGeneratingBusinessActivitiesMember3
Number of employeesCurrentYearInstant_CorporateSharedMember220
Number of temporary employeesCurrentYearInstant_CorporateSharedMember31
Average number of temporary workersCurrentYearInstant_CorporateSharedMember13
Number of employeesCurrentYearInstant2672
Number of temporary employeesCurrentYearInstant_ReportableSegmentsMember8668
Average number of temporary workersCurrentYearInstant21903
Number of employeesCurrentYearInstant_NonConsolidatedMember220
Number of temporary employees information about employees of reporting companyCurrentYearInstant_NonConsolidatedMember31
Average number of temporary workersCurrentYearInstant_NonConsolidatedMember13
Average age years information about reporting company information about employeesCurrentYearInstant_NonConsolidatedMember45
Average age months information about reporting company information about employeesCurrentYearInstant_NonConsolidatedMember8
Average length of service years information about reporting company information about employeesCurrentYearInstant_NonConsolidatedMember14
Average length of service months information about reporting company information about employeesCurrentYearInstant_NonConsolidatedMember6
Average annual salary information about reporting company information about employeesCurrentYearInstant_NonConsolidatedMember6733562JPY
Number of employeesCurrentYearInstant_NonConsolidatedMember_CorporateSharedMember220
Number of temporary employees information about employees of reporting companyCurrentYearInstant_NonConsolidatedMember_CorporateSharedMember31

Every row of the EDINET CSV. Item names are the XBRL element names; filed text is kept in its original Japanese. Filed text is available on Plus and Pro.

Data checks · 21 of 21 passed
balance sheet identityconsolidated 2024-02-29pass
balance sheet identityconsolidated 2025-02-28pass
balance sheet identitynon_consolidated 2024-02-29pass
balance sheet identitynon_consolidated 2025-02-28pass
dei present pass
period resolution pass
statement vs summary · net assetsnon_consolidated 2023-02-28pass
statement vs summary · net assetsnon_consolidated 2024-02-29pass
statement vs summary · net assetsnon_consolidated 2025-02-28pass
statement vs summary · net income attributable to parentconsolidated 2023-03-01/2024-02-29pass
statement vs summary · net income attributable to parentconsolidated 2024-03-01/2025-02-28pass
statement vs summary · operating cash flowconsolidated 2023-03-01/2024-02-29pass
statement vs summary · operating cash flowconsolidated 2024-03-01/2025-02-28pass
statement vs summary · revenueconsolidated 2023-03-01/2024-02-29pass
statement vs summary · revenueconsolidated 2024-03-01/2025-02-28pass
statement vs summary · revenuenon_consolidated 2023-03-01/2024-02-29pass
statement vs summary · revenuenon_consolidated 2024-03-01/2025-02-28pass
statement vs summary · total assetsconsolidated 2024-02-29pass
statement vs summary · total assetsconsolidated 2025-02-28pass
statement vs summary · total assetsnon_consolidated 2024-02-29pass
statement vs summary · total assetsnon_consolidated 2025-02-28pass